Create your hotel's AI concierge for free
Set it up in 2 minutes and it's serving your guests in less than 24 hours, by chat and voice, in more than 20 languages.
Trusted by 100+ leading hotels worldwide
Trusted by 100+ leading hotels worldwide
The hotels that sell the most already run on Contler: they free up their staff, answer every call and put the whole hotel in the guest's pocket.
01
AI Concierge
Free up your staff's time: it answers every guest in their language, at any hour, so your team focuses on what truly needs a person.
304Live translation · 中文 → ENGuest · Room 304
AI Concierge · 00:08
我可以晚一点退房吗？
02
Voice Reservations
Your 24/7 reservations team: it handles rates and availability, and closes with a secure payment link, at minimal commission.
Incoming callAny rooms for Friday?
03
Hotel Apps
Menus, services and events in a branded web app, no downloads. Every order lands in your team's app and syncs with the PMS and POS: nobody retypes it by hand.
Hotel AppsRoom serviceService bookingConnected to your operationFeedback and metricsAsk anything about your stay...
Measured in results
What changes in a hotel that runs on Contler.
of calls answered, day or night
languages to reach a global audience
- AI Concierge
- Voice Reservations
- Hotel Apps
AI Concierge
Free up your staff's time: it answers every guest in their language, at any hour, so your team focuses on what truly needs a person.
Guest · Room 304
AI Concierge · 00:08
我可以晚一点退房吗？
Measured in results
What changes in a hotel that runs on Contler.
of calls answered, day or night
languages to reach a global audience
Security and integrations for your hotel's operation
A secure, scalable, and deeply integrated platform designed for the demands of modern hotels.
ISO-27001 Compliant
Enterprise-grade security and data privacy standards to protect you and your guests.
Secure Payment Flow
PCI-DSS compliant payment links and processing for secure transactions.
Real-time Sync
Instantaneous data synchronization between Contler and your core hotel systems.
Multilingual Voice + NLP
Proprietary natural language processing for human-like conversations in any language.
Create your first agent in under 2 minutes.
From the blog
What we're learning about AI in hospitality.
The Voice Agent Difference
How our AI Voice Agent stacks up against the old way.
| Feature | Traditional Call Center | Contler AI Agent |
|---|---|---|
| Setup Time | Weeks or Months | Under 24 Hours |
| Availability | 8-12 hours/day | 24/7/365 |
| Languages | 1-2, limited | 20+ and growing |
| Cost Model | High fixed monthly fee | Pay per use |
Frequently Asked Questions
The answers you need, directly from our concierge.
What is Contler?
Contler is a Swiss-Colombian company that builds AI agents for hotels: a voice agent that answers the phone and sells rooms, an AI concierge that serves guests by chat and voice, and a guest app with nothing to download. It has over five years in hospitality and more than 100 hotels operating with it.
Can I try Contler for free?
Yes. You create your AI concierge for free in under 2 minutes at agents.contler.com/onboarding/website, and it's serving your guests in less than 24 hours. If you'd rather see it with someone from the team, book a demo.
How much does Contler cost?
You pay for usage, not for installation. The cost depends on how much each hotel uses the agents; for a quote, book a demo. More on the model in usage-based pricing for hotel AI.
Do I need a technical team to use it?
No. Contler works from day one with no integrations or coding: the hotel loads its information from a no-code editor, and guests open it with a QR code, NFC or a link, with nothing to download. Connecting it to the PMS or POS is optional.
Does it integrate with my PMS, POS or phone system?
Yes. Contler integrates with several of the most widely used PMS and POS systems, booking engines, channel managers, the phone system (PBX), WhatsApp and the hotel website. You don't need to integrate it to get started; custom integrations take 2 to 6 weeks.
Does it work for small or independent hotels?
Yes. Contler works for independent and boutique hotels, resorts and hotel groups. Since you pay for usage and don't need to integrate it to get started, a small hotel can use it without a technical team and without paying for installation.
Is my data and my guests' data secure?
Yes. Contler is ISO 27001 certified for information security, and payments go through PCI-DSS compliant payment links.
Which hotels use Contler?
More than 100 hotels in several countries, from independent hotels to Marriott, Embassy Suites and AC Hotels properties. The company operates from Switzerland and Colombia. See case studies.
Which product is right for my hotel?
It depends on what you want to solve. If your team answers the same questions all day, start with the AI Concierge, which is free to create. If you're missing booking calls, the voice agent. If you want guests to see menus and request services from their phone, the guest app. They are separate products and can be used together.
How long until it's up and running?
The AI Concierge is created in under 2 minutes and is serving guests in less than 24 hours. The voice agent starts answering calls in less than 24 hours. The guest app is ready in under 60 minutes. Custom integrations take 2 to 6 weeks.
Which channels does it serve guests on?
The hotel's website chat, WhatsApp and voice. All three come when you create the AI Concierge for free.
What languages does it speak?
More than 20 languages, by chat and by voice, 24/7.
What happens when a guest needs a person?
The agent hands the case to your team, who get a notification in their app with the context of the conversation. This is included in the free version of the AI Concierge.
Does it replace my front desk team?
No. It takes care of repetitive questions and requests so your team can spend its time on what truly needs a person.
How do I get started?
Create your AI Concierge for free at agents.contler.com/onboarding/website or book a 30-minute demo to see the voice agent and the guest app.
Create your AI concierge in 2 minutes.
No strings attached. Create it, hear it take a call and decide.
