304
Live translation · 中文 → ENGuest · Room 304
AI Concierge · 00:08
我可以晚一点退房吗？
AI Concierge
Handles guest questions and takes room service orders without tying up your staff.
Create your hotel's AI concierge for free
Set it up in 2 minutes and it's serving your guests in less than 24 hours, by chat and voice, in more than 20 languages.
- +100hotels operating
- +20languages
- 24/7every day
- ISO 27001certified security
Trusted by 100+ leading hotels worldwide
Three agents, one operation.
Each covers a different front of the hotel, and all of them work off the same guest information.
Incoming call
Any rooms for Friday?
Voice Reservations
Answers every call, quotes and closes bookings 24/7, in over 20 languages.
Hotel Apps
Room service
Service booking
Connected to your operation
Feedback and metrics
Ask anything about your stay...
Hotel Apps
Your hotel in the guest's pocket: menus, services and requests in one tap.
How it works
- 1
Create your concierge
In 2 minutes, no technical team needed.
- 2
Customize it
Load your hotel's menus, services and information from a no-code editor.
- 3
Serve your guests
In less than 24 hours it answers by chat and voice, 24/7, in more than 20 languages.
Real Hotels. Real Results.
Discover how leading hotels leverage Contler to drive revenue and enhance guest loyalty.
IndependientesHotel Click ClackA hotel that digitized its services and experiences in a web-based digital concierge: more guest interaction and more internal sales.
Read Case Study
ResortsHotel Las Islas BarúAn eco-luxury resort in Baru: guests book experiences, spa and transport from a digital concierge, in six languages.
Read Case Study
Grupos hoteleros
A hotel group with properties in several countries that works with Contler.
Read Case StudyFrom the blog
What we're learning about AI in hospitality.
Frequently Asked Questions
The answers you need, directly from our concierge.
What is Contler?
Contler is a Swiss-Colombian company that builds AI agents for hotels: a voice agent that answers the phone and sells rooms, an AI concierge that serves guests by chat and voice, and a guest app with nothing to download. It has over five years in hospitality and more than 100 hotels operating with it.
Can I try Contler for free?
Yes. You create your AI concierge for free in under 2 minutes at agents.contler.com/onboarding/website, and it's serving your guests in less than 24 hours. If you'd rather see it with someone from the team, book a demo.
How much does Contler cost?
You pay for usage, not for installation. The cost depends on how much each hotel uses the agents; for a quote, book a demo. More on the model in usage-based pricing for hotel AI.
Do I need a technical team to use it?
No. Contler works from day one with no integrations or coding: the hotel loads its information from a no-code editor, and guests open it with a QR code, NFC or a link, with nothing to download. Connecting it to the PMS or POS is optional.
Does it integrate with my PMS, POS or phone system?
Yes. Contler integrates with several of the most widely used PMS and POS systems, booking engines, channel managers, the phone system (PBX), WhatsApp and the hotel website. You don't need to integrate it to get started; custom integrations take 2 to 6 weeks.
Does it work for small or independent hotels?
Yes. Contler works for independent and boutique hotels, resorts and hotel groups. Since you pay for usage and don't need to integrate it to get started, a small hotel can use it without a technical team and without paying for installation.
Is my data and my guests' data secure?
Yes. Contler is ISO 27001 certified for information security, and payments go through PCI-DSS compliant payment links.
Which hotels use Contler?
More than 100 hotels in several countries, from independent hotels to Marriott, Embassy Suites and AC Hotels properties. The company operates from Switzerland and Colombia. See case studies.
Create your AI concierge in 2 minutes.
No strings attached. Create it, hear it take a call and decide.
