Talk to your digital receptionist
It takes bookings and room service orders, and answers guest questions, 24/7 in over 20 languages.
Create your receptionist in under 2 minutes.
Trusted by 100+ leading hotels worldwide
Trusted by 100+ leading hotels worldwide
The hotels that sell the most already run on Contler: they free up their staff, answer every call and put the whole hotel in the guest's pocket.
01
AI Concierge
Free up your staff's time: it answers every guest in their language, at any hour, so your team focuses on what truly needs a person.
304Live translation · 中文 → ENGuest · Room 304
AI Concierge · 00:08
我可以晚一点退房吗？
02
Voice Reservations
Your 24/7 reservations team: it handles rates and availability, and closes with a secure payment link, at minimal commission.
Incoming callAny rooms for Friday?
03
Hotel Apps
Menus, services and events in a branded web app, no downloads. Every order lands in your team's app and syncs with the PMS and POS: nobody retypes it by hand.
Hotel AppsRoom serviceService bookingConnected to your operationFeedback and metricsAsk anything about your stay...
Measured in results
What changes in a hotel that runs on Contler.
of calls answered, day or night
languages to reach a global audience
- AI Concierge
- Voice Reservations
- Hotel Apps
AI Concierge
Free up your staff's time: it answers every guest in their language, at any hour, so your team focuses on what truly needs a person.
Guest · Room 304
AI Concierge · 00:08
我可以晚一点退房吗？
Measured in results
What changes in a hotel that runs on Contler.
of calls answered, day or night
languages to reach a global audience
Engineered for Seamless Hospitality
A secure, scalable, and deeply integrated platform designed for the demands of modern hotels.
ISO-27001 Compliant
Enterprise-grade security and data privacy standards to protect you and your guests.
Secure Payment Flow
PCI-DSS compliant payment links and processing for secure transactions.
Real-time Sync
Instantaneous data synchronization between Contler and your core hotel systems.
Multilingual Voice + NLP
Proprietary natural language processing for human-like conversations in any language.
Create your first agent in under 2 minutes.
From the blog
What we're learning about AI in hospitality.
The Voice Agent Difference
How our AI Voice Agent stacks up against the old way.
| Feature | Traditional Call Center | Contler AI Agent |
|---|---|---|
| Setup Time | Weeks or Months | Under 24 Hours |
| Availability | 8-12 hours/day | 24/7/365 |
| Languages | 1-2, limited | 20+ and growing |
| Cost Model | High fixed monthly fee | Pay per use |
Try your agent in under 2 minutes.
No strings attached. Create it, hear it take a call and decide.
Frequently Asked Questions
The answers you need, directly from our concierge.
What is Contler?
Contler is a Swiss-Colombian company that builds AI agents for hotels: a voice agent that answers the phone and sells rooms, an AI concierge that serves guests by chat and voice, and a guest app with nothing to download. It has over five years in hospitality and more than 100 hotels operating with it.
Can I try Contler for free?
Yes. You create your agent for free in under 2 minutes at agents.contler.com/onboarding, and it's serving your guests in less than 24 hours. If you'd rather see it with someone from the team, book a demo.
How much does Contler cost?
You pay for usage, not for installation. The cost depends on how much each hotel uses the agents; for a quote, book a demo. More on the model in usage-based pricing for hotel AI.
Do I need a technical team to use it?
No. Contler works from day one with no integrations or coding: the hotel loads its information from a no-code editor, and guests open it with a QR code, NFC or a link, with nothing to download. Connecting it to the PMS or POS is optional.
Does it integrate with my PMS, POS or phone system?
Yes. Contler integrates with several of the most widely used PMS and POS systems, booking engines, channel managers, the phone system (PBX), WhatsApp and the hotel website. You don't need to integrate it to get started; custom integrations take 2 to 6 weeks.
Does it work for small or independent hotels?
Yes. Contler works for independent and boutique hotels, resorts and hotel groups. Since you pay for usage and don't need to integrate it to get started, a small hotel can use it without a technical team and without paying for installation.
Is my data and my guests' data secure?
Yes. Contler is ISO 27001 certified for information security, and payments go through PCI-DSS compliant payment links.
Which hotels use Contler?
More than 100 hotels in several countries, from independent hotels to Marriott, Embassy Suites and AC Hotels properties. The company operates from Switzerland and Colombia. See case studies.